Rev Bill

It seems he had gone to his neighborhood McDonalds and had seen the results of their latest Customer Satisfaction Survey. It read:

Store cleanliness–85%
Employee friendliness–82%
Speed of service–83%
Yeah! We passed!

This got him to thinking:

Do they not realize that nearly two out of every 10 people thought the store was not clean, the employees were not friendly, and the service was slow? Does this manager not understand that if my Big Mac is cold, next time I’ll just buy a whopper? Or if there’s dried ketchup and crumpled straw papers on all the tables, I’ll probably opt for a double with ketchup, mustard, and pickles from Wendy’s?

Then — he got to thinking:

Do we as church leaders set the standard high enough? Or do we pat ourselves on the back when 80 percent of our people don’t complain? Here’s a little test. Do you catch yourself saying any of the following on a regular basis?

“It’s good enough.”
“No one will ever notice.”
“It’s just a small thing…”
“Whew…we’re done with that.”
“Someone should really clean that nursery someday.”
“Practice…who needs practice?”
“I’ll just write my sermon Saturday night.”

In our Churches — in our jobs (for those of us who are not ministers) — in our relationships with others — we need do better than “just pass” — but try to serve God in the best way we can!

You can read Rhoades’ post here.